1) Identification of the person responsible for the treatment

KeroClima Unipessoal, lda., Taxpayer No. 514 890 762, located at Rua do Chafariz n.8, 1st Via Rara 2690-586 Santa Iria Azoia, hereinafter referred to as only the Entity, is responsible for the treatment of your personal data, by means automated or not, from collection, organization, conservation to disposal.

 

2) Information and Consent

The General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter referred to as "RGPD") ensures the protection of individuals with regard to the processing of personal data In legal terms, "personal data" shall mean any information of any nature whatsoever and regardless of its support, including sound and image, in relation to an identified or identifiable natural person. By accepting this Policy for the Protection of Personal Data and Privacy, the data subject gives his informed, express, free and unequivocal consent for the personal data provided to be included in a file of the responsibility of the Entity, whose treatment under the RGPD shall comply with appropriate technical and organizational safety measures. of this basic file is solely the data provided by the holder at the time of its contact with the Entity, being collected and processed automatically by the Entity. In no case shall information be requested on philosophical or political beliefs, party or trade union affiliation, religious belief, private life and racial or ethnic origin, as well as data on health and sex life, including genetic data.

 

3) Necessity and Purposes of the Treatment of Personal Data

3.1. Your personal data are treated as necessary for the negotiation, conclusion and / or execution of a contract, compliance with legal obligations imposed on the Entity, pursuit of legitimate interests of the Entity, or because they have been the object of consent.

3.2. The personal data that we treat will only be used for the following purposes:

a) Negotiation and processing of orders, including the fulfillment of fiscal obligations;

b) Communication with customers and clarification of doubts;

c) Processing of requests for information;

d) Processing of complaints;

e) Preventing and combating fraud;

f) Requests for comments on products or services purchased;

g) Carrying out satisfaction surveys;

h) recovery of debts arising from supplies and services on the basis of either the performance of contracts or their legitimate interest in asserting their entitlement to recovery.

 

4) Assignment of Personal Data

The Entity may communicate personal data to third parties contracted by it to comply with legal requirements applicable in Portuguese and Community legislation.

 

5) Security Measures

The Entity declares that it has implemented and will continue to implement the security measures of a technical and organizational nature necessary to guarantee the security of the personal data provided to it in order to prevent its alteration, loss, unauthorized treatment and / or access, and account the current state of the technology, the nature of the data stored and the risks to which it is exposed. The personal data are treated with the legally required level of protection to ensure their security and prevent unauthorized alteration, loss, processing or access, taking into account the state of the technology. The Entity whenever it accedes to any personal data, undertakes to:

a) To store them by means of security measures, legally enforceable, of a technical and organizational nature, that guarantee their security, thus avoiding alteration, loss, treatment or unauthorized access, according to the current state of technology , the nature of the data and the possible risks to which they are exposed;

b) Use the data exclusively for the purposes previously defined;

c) Make sure that the data are processed only by workers whose intervention is necessary for the provision of the service and that they are bound by the duty of secrecy and confidentiality.

 

6) Deadline for Data Retention

Your data will be kept for a period of one year from the granting of this consent or, if you have entered into a contract for the purchase or sale of services, during the term of the contract plus the expiry dates of the associated rights. After this period, the Entity may still maintain them for the fulfillment of legal obligations and / or for statistical purposes, and for the latter purpose anonymize them.

 

7) Exercise of Rights of Access, Rectification, Erase, Treatment Limitation, Opposition to Treatment, Portability, Withdrawal of Consent and Complaint

We inform that the holders of the data have:

a) the right of access to personal data concerning him or her - the holder has the right to obtain confirmation from the controller that the personal data concerning him or her are being processed and, if so, the right to access your personal data and the information provided in the General Regulation on Data Protection.

b) The right to rectification of your data - the holder has the right to obtain, without undue delay, from the data controller the rectification of inaccurate personal data concerning him / her.

c) The right to delete your data - the holder has the right to obtain from the controller the erasure of his / her personal data without undue delay, and the latter has the obligation to erase the personal data without undue delay, when applicable , and in particular one of the following:

c1) personal data are no longer necessary for the purpose for which they were collected or processed;

c2) the holder withdraws the consent on which the data treatment is based (when it is based on consent) and if there is no other legal basis for such treatment;

c3) the holder opposes the treatment and there are no prevailing legitimate interests justifying the treatment;

d) The right to limitation of treatment with respect to the data subject - the data subject has the right to obtain from the data controller the limitation of processing if one of the following applies:

d1) Answer the accuracy of personal data, for a period that allows the controller to verify its accuracy;

d2) The processing is unlawful and the data subject opposes the erasure of personal data and requests, in return, the limitation of its use;

d3) The data controller no longer requires personal data for processing purposes, but such data is required by the data subject for the purposes of declaration, exercise or defense of a right in a legal process;

d4) If he opposes treatment until it has been ascertained that the legitimate grounds of the controller prevail over those of the data subject.

e) The right to object to the treatment - when the treatment is carried out for the legitimate interests pursued by the Entity, the data subject has the right to oppose, at any time, for reasons related to his / her particular situation, the treatment of personal data concerning him. The controller shall cease processing of personal data unless he submits overriding and legitimate reasons for such processing that prevail over the interests, rights and freedoms of the data subject, or for the purposes of declaration, exercise or defense of a right in a data judicial process.

f) the right to data portability - the data subject has, under the terms and under the conditions laid down by law, the right to receive personal data concerning him and which he has provided to a data controller in a structured format for current use and automatic reading, and the right to transmit such data to another controller without the data controller being able to prevent it if:

f1) Treatment is based on consent or a contract;

f2) The treatment is performed by automated means.

g) The right to withdraw consent at any time - if data processing is based on consent, the data subject has the right to withdraw his consent at any time without compromising the lawfulness of the treatment made on the basis of prior consent given away.

h) The right to submit a complaint to a supervisory authority - the data subject has the right at any time to submit a complaint to the supervisory and control authority: National Data Protection Commission (CNPD) - Rua de São Bento , no. 148, 3rd, 1200-821 Lisbon; Telephone +351213928400; fax - +351213976832; email -geral@cnpd.pt

 

If you wish to exercise any of the mentioned rights from a) to g), you must contact us in writing, by email geral@keroclima.pt or by letter sent to:

KeroClima Unipessoal, Lda.

Rua do Chafariz n.8, 1º Via Rara

2690-586 Santa Iria Azoia

 

Responsible for Data Processing: Jorge Conceição

 

Santa Iria Azoia, 06 June 2018

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